Clarkston, Washington
Not resolved
Customer service
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I have been fighting with Emerson since the last week of April. They have sent me 3 broken TV's on top of the original TV that stopped working just 5 months after purchase that we sent back.

They were supposed to send me a refund in August, according to the person I spoke with on the 12th of August the check had been sent. But instead we received the 3rd broken TV on August 25th. I have been calling them every 2-3 days since this ordeal started. I have literally had it, I'm not sure what else to do.

On September 3rd, I was told that they would be sending another check out but first I needed to send the current TV back, and that they would be sending me the label and such.

It has been 7 business days with still no label, and after being on hold for 45 minutes today I was disconnected. Please lead me in a direction of what I should do next.

Product or Service Mentioned: Emerson Electronics Tv.

Reason of review: All of the above!.

Monetary Loss: $240.

Preferred solution: Full refund.

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